Bonjour a tous
la réponse du support : en english
"Thank you for contacting us.
Sorry for the inconvenience, this is a known issue that our engineer is currently working on to address it.
Due to the new feature that is coming soon, the thumbnails are needed to be upgraded to the new format.
So the on this ADM version we have started to have it run right after the update.
However, we had made a mistake that we should have to consider that the task should affect end-users daily usage bases.
Our sincere apology if you are really being affected and we will be much careful in the future.
We will release a fix soon where it will grand you the freedom to choose when to have these services to be scheduled.
Currently, the workaround is to manually disable the conversion of the thumbnail by log into the NAS via terminal using root (password is admin account password).
And type in the following command to manually turn off the process
killall -9 thumbnail.
This should disable the conversion until NAS restart.
Best Regard, "
donc d'après ce que je comprends il faut se connecter en SSH (admin biensûr) et taper cette commande killall -9 thumbnail
dites moi si vous avez compris la même chose ?
la réponse du support : en english
"Thank you for contacting us.
Sorry for the inconvenience, this is a known issue that our engineer is currently working on to address it.
Due to the new feature that is coming soon, the thumbnails are needed to be upgraded to the new format.
So the on this ADM version we have started to have it run right after the update.
However, we had made a mistake that we should have to consider that the task should affect end-users daily usage bases.
Our sincere apology if you are really being affected and we will be much careful in the future.
We will release a fix soon where it will grand you the freedom to choose when to have these services to be scheduled.
Currently, the workaround is to manually disable the conversion of the thumbnail by log into the NAS via terminal using root (password is admin account password).
And type in the following command to manually turn off the process
killall -9 thumbnail.
This should disable the conversion until NAS restart.
Best Regard, "
donc d'après ce que je comprends il faut se connecter en SSH (admin biensûr) et taper cette commande killall -9 thumbnail
dites moi si vous avez compris la même chose ?